Managed Services

• Cost effective
• Provides maximum value from our skillset to the customer
• Ensure that service levels to customer end users improve

• Remote monitoring software to allow us to proactively identify issues
• Removing the worries of checking that backups have worked, servers are patched, directory structures are healthy etc
• Rapid onsite response in event of critical server / system down issues
• ITIL process & Service level monitoring resulting in improved resolution time
• Improved understanding of the customer network aiding fault diagnosis
• Nets & Comms advice and management
• Managing hardware failure through venders levering on our strength of relationship with them

This sort of managed service is dependent on exact customer requirements and can range from us simply managing vender contact in the case of Hardware failure, to providing a complete senior engineering service. Please contact us to discuss your exact needs and how ANS can help you.

Download our Managed Services offering