0161 227 1002
0161 227 1002
ANS are experts in the data centre. We have been working with these technologies for over fifteen years and our experience in building, installing and managing the complex technologies, and their interoperability, is reflected in our collection of vendor awards and accreditations.
Our team of highly-qualified consultants are accredited to the highest levels in Cisco, NetApp, VMware and Microsoft technologies.
Our own extensive research has shown that up to 70% of self-managed infrastructure system down incidents are caused by human error.
We currently support infrastructure as a service for over 300 customers, with a 97% renewal rate reflecting the outstanding levels of service that we provide.
The ANS managed service gives you access to this wealth of expertise for your infrastructure that will significantly increase your uptime.
Managed |
Standard Support |
Enhanced Support |
Managed Support |
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By choosing to outsource your managed services to ANS, you are accessing our wealth of experience for your infrastructure. Whether it is based on-premise or in the cloud, we will ensure that your infrastructure is in expert hands, freeing you from the burden of having to maintain and update your infrastructure, leaving you to concentrate on growing your business. |
Our standard support provides a vendor-backed ‘break fix’ service to ensure that in the event of a hardware failure you are able to call the vendor. This is a purely reactive service and fundamentally underpins our commitment to ensure that hardware is always working within the terms of its warranty. |
With ANS enhanced support service you have access to ANS Group's team of specialist technical consultants to assist you with any problems with your infrastructure. |
The fully managed hands complete control of the infrastructure to ANS and allows us to commit to an enterprise-class SLA to ensure that your infrastructure is safe and secure. |
Critical hardware maintenance |
Critical hardware maintenance |
Critical hardware maintenance |
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Telephone and remote diagnostics |
Telephone and remote diagnostics |
Telephone and remote diagnostics |
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Priority escalation to vendor for faults |
Priority escalation to vendor for faults |
Priority escalation to vendor for faults |
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24x7 support for business critical faults |
24x7 support for business critical faults |
24x7 support for business critical faults |
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Asset register for all connected and supported products |
Asset register for all connected and supported products |
Asset register for all connected and supported products |
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On-boarding health check |
On-boarding health check |
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Bi-annual update of documentation |
Bi-annual update of documentation |
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Configuration re-instatement in event of fault |
Configuration re-instatement in event of fault |
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Configuration repository |
Configuration repository |
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Enhanced monitoring |
Enhanced monitoring |
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Root cause analysis |
Root cause analysis |
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Service review |
Service review |
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Change advisory board member |
Change advisory board member |
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Change management process |
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Change implementation |
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Configuration lockdown of all supported products |
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| ENQUIRE NOW | ENQUIRE NOW | ENQUIRE NOW |