Solution Support

After ANS Group has completed engineering consultancy and deployed new systems many customers take advantage of our solution support offerings that ties the benefits of our 3rd and 4th line support offerings together with the custom configuration arising from our tailored solution we have deployed.

• Products that require customisation (vendor or ANS Group product)
• A defined solution such as, Secure Remote Acces Portal, Directory Feeder Solution, Provisioning Application
• Supporting Bespoke development for our customers
• Price is based on cost of solution, usually 20 - 30%
• ANS Group retain skills in house to support bespoke solutions

“The solution is simple, efficient and fully compliant with the NPfIT schema. We will also save a great deal of time by allowing staff to manage their own profile. It is an excellent solution.”

Bob Barton, IT Manager